lately I've been asked to do a UI or UX audit and to be honest I truly don't know how to charge people for this... The story is that I've used some portal X and I've started complaining about how unfriendly it is and they asked me to do a full audit for them... so I did... It took me 8h of writing a doc about what things are good and what are bad - just in general, since we've agreed to sign a new contract for a detailed audit (with graphics, talking with people etc.) if they'd like the general one.
最近我被要求做一个用户界面或用户体验审计,说实话我真的不知道如何向人们收费...故事是我使用了一些门户网站X而我开始抱怨这是多么不友好,他们让我对他们进行全面的审核......所以我做了......我花了8个小时写了一篇关于什么是好事和什么是坏事的文件 - 一般来说,因为我们已经同意签署一份新的合同,进行详细的审核(有图形,与人交谈等),如果他们喜欢普通的。
In short:
How to charge it? I can do something like: price * hours. But it's like I've used that portal for about two months so I didn't have to get to know it and I don't even know how to measure that. It took me 8h of writing the doc... I've charged them about $200 but I didn't do that kind of stuff before (not in commercial space) so I can't show any recomendations or anything... and I'm feeling like that's gotta be worth a some real cash since this is really hard and often people get it wrong... like... really really wrong...
如何充电?我可以这样做:价格*小时。但是就像我已经使用了那个门户网站大约两个月所以我没有必要去了解它,我甚至不知道如何衡量它。我花了8个小时编写文档......我已经向他们收取了大约200美元的费用,但我之前并没有这样做(不是在商业领域)所以我不能展示任何推荐或任何东西......而我我觉得这是值得一些真正的现金,因为这真的很难,往往人们弄错了......就像......真的错了......
Would be great to hear what people in the UI/UX business have to say about it. TIA.
很高兴听到UI / UX业务人员对此有何看法。 TIA。
1 个解决方案
#1
I am a professional UI developer, and I can tell you that we handle this many different ways depending on the situation at hand. If the job is "in the bag" then we will do a lot of the pre-planning work (not user surveying) for "free" up front then make it back on the cost of the actual work. On smaller jobs I will even go so far as to do several wireframes as part of the planning and bidding process. For some clients, I'm asked for semi-working mockups, in which case there will be separately charged "spec" and "design" phases. One million dollar account I worked on hired my team to develop the requirements to begin the planning process, which seemed a bit overboard.
我是一名专业的UI开发人员,我可以告诉您,我们会根据手头的情况处理这么多不同的方式。如果工作是“在袋子里”,那么我们将在前面“免费”进行大量的预先计划工作(不是用户调查),然后回到实际工作的成本上。在较小的工作岗位上,我甚至会做几个线框作为规划和招标过程的一部分。对于一些客户,我被问到半工作模型,在这种情况下,将分别收取“规范”和“设计”阶段。我工作的一百万美元账户聘请了我的团队来制定开始规划过程的要求,这看起来有点落伍。
I'm often asked to design or build something I've never done before, so don't let that hang you up in pricing. The important thing is to put out a quality product in the end that you're happy to put your name on. Experience is nothing compared to results.
我经常被要求设计或制作一些我以前从未做过的东西,所以不要让你把它挂在价格上。重要的是最终推出一款优质产品,让您高兴地说出自己的名字。与结果相比,经验无济于事。
One hard and fast rule I follow. If I can see a "challenging" client coming, which I've gotten very good at, then the charge is always billed at an hourly rate with no exceptions. I have the flexibility to "give" them a few extra hours if things are going well, but if the client begins to take advantage of the situation, I can still get paid in the end.
我遵循的一条坚硬而快速的规则。如果我能看到一个“挑战”的客户即将到来,我已经非常擅长,那么收费总是以小时费率收费,没有例外。如果事情进展顺利,我可以灵活地“给”他们一些额外的时间,但如果客户开始利用这种情况,我仍然可以最终获得报酬。
Regardless of the process you take, the key to success in this business is documentation. Put in writing your fee, change management strategies, warranty period, etc. GET IT SIGNED! I've been burned by clients trying to use me for a site and then inserting a low-ball contractor into the equation, so don't be afraid to spell out who will do what, when it will happen, and when deliverables are due from each person.
无论您采取何种流程,这项业务成功的关键在于文档。写下你的费用,改变管理策略,保修期等。让它签名!我被客户烧毁,试图用我的网站,然后插入一个低球承包商进入等式,所以不要害怕拼出谁会做什么,什么时候会发生,什么时候可交付成果到期来自每个人。
There are hundreds of resources about this subject on smashingmagazine.com. It's the UI person's go-to for this sort of information.
smashingmagazine.com上有关于这个主题的数百种资源。这是UI用户对此类信息的首选。
Good luck!
#1
I am a professional UI developer, and I can tell you that we handle this many different ways depending on the situation at hand. If the job is "in the bag" then we will do a lot of the pre-planning work (not user surveying) for "free" up front then make it back on the cost of the actual work. On smaller jobs I will even go so far as to do several wireframes as part of the planning and bidding process. For some clients, I'm asked for semi-working mockups, in which case there will be separately charged "spec" and "design" phases. One million dollar account I worked on hired my team to develop the requirements to begin the planning process, which seemed a bit overboard.
我是一名专业的UI开发人员,我可以告诉您,我们会根据手头的情况处理这么多不同的方式。如果工作是“在袋子里”,那么我们将在前面“免费”进行大量的预先计划工作(不是用户调查),然后回到实际工作的成本上。在较小的工作岗位上,我甚至会做几个线框作为规划和招标过程的一部分。对于一些客户,我被问到半工作模型,在这种情况下,将分别收取“规范”和“设计”阶段。我工作的一百万美元账户聘请了我的团队来制定开始规划过程的要求,这看起来有点落伍。
I'm often asked to design or build something I've never done before, so don't let that hang you up in pricing. The important thing is to put out a quality product in the end that you're happy to put your name on. Experience is nothing compared to results.
我经常被要求设计或制作一些我以前从未做过的东西,所以不要让你把它挂在价格上。重要的是最终推出一款优质产品,让您高兴地说出自己的名字。与结果相比,经验无济于事。
One hard and fast rule I follow. If I can see a "challenging" client coming, which I've gotten very good at, then the charge is always billed at an hourly rate with no exceptions. I have the flexibility to "give" them a few extra hours if things are going well, but if the client begins to take advantage of the situation, I can still get paid in the end.
我遵循的一条坚硬而快速的规则。如果我能看到一个“挑战”的客户即将到来,我已经非常擅长,那么收费总是以小时费率收费,没有例外。如果事情进展顺利,我可以灵活地“给”他们一些额外的时间,但如果客户开始利用这种情况,我仍然可以最终获得报酬。
Regardless of the process you take, the key to success in this business is documentation. Put in writing your fee, change management strategies, warranty period, etc. GET IT SIGNED! I've been burned by clients trying to use me for a site and then inserting a low-ball contractor into the equation, so don't be afraid to spell out who will do what, when it will happen, and when deliverables are due from each person.
无论您采取何种流程,这项业务成功的关键在于文档。写下你的费用,改变管理策略,保修期等。让它签名!我被客户烧毁,试图用我的网站,然后插入一个低球承包商进入等式,所以不要害怕拼出谁会做什么,什么时候会发生,什么时候可交付成果到期来自每个人。
There are hundreds of resources about this subject on smashingmagazine.com. It's the UI person's go-to for this sort of information.
smashingmagazine.com上有关于这个主题的数百种资源。这是UI用户对此类信息的首选。
Good luck!