退信对照表
邮件投递未成功均会向发件方邮箱弹回退信,对常见的退信问题进行了汇总（见附件）,大家遇到退信问题时,可以把退信提示中的主要内容和汇总表中的内容进行比对，以便找到退信的原因:
| account does not exist | 收件方邮箱地址不存在,需要联系对方确认地址是否存在，对于对方确认地址存在的，需要将退信原件转给263以便进一步判断问题原因（有可能是1、263的SMTP服务器所使用的DNS服务器解析收件方MX记录解析错误。2、收件方以前在263开设过企业邮局，企业邮局迁走后，未从263删除，而263企业用户之间投递邮件优先投递，如果收件方以前在263开设的企业邮局域里面并没有这个用户，就会出现这种退信） | |
| Invalid User | ||
| Mailbox not found | ||
| No such user | ||
| User unknown | ||
| No Such User Here | ||
| This target address is not our MX service client. | ||
| User unknown in local recipient table | ||
| delivery error: dd Sorry your message to ***@yahoo.* cannot be delivered. This account has been disabled or discontinued [#102]. - mta273.mail.re4.yahoo.com (in reply to end of DATA command)) | ||
| sorry, no mailbox here by that name | ||
| The account has been suspended 550 A conta do destinatario encontra-se suspensa | ||
| User unknown or disabled | ||
| sorry,local server don\'t exists that user | ||
| recipient no longer on server | ||
| Recipient address rejected: User unknown in virtual alias table (in reply to RCPT TO command)) | ||
| The recipient cannot be verified. Please check all recipients of this 550 message to verify they are valid." (in reply to RCPT TO command)) | ||
| Mailbox not found.http://mail.qq.com/zh_CN/help/content/rejectedmail.html (in reply to RCPT TO command)) | ||
| Requested action not taken: mailbox unavailable or not local | ||
| bad address ***@**** (in reply to RCPT TO command)) | ||
| Hi [211.150.100.27], unresolvable address: <***@****>; nosuchuser; (in reply to RCPT TO command)) | ||
| unknown or illegal alias: ***@**** (in reply to RCPT TO command)) | ||
| unrouteable address (in reply to RCPT TO command)) | ||
| sorry, mailbox currently unavailable (#4.2.1) (in reply to RCPT TO command)) | ||
| Local User <***@****> \'s MailBox full. | 收件方信箱已满(其中Insufficient system storage应该是对方系统的空间不足) | |
| Recipient address rejected: Quota exceeded(in reply to RCPT TO command)) | ||
| Message size exceeds fixed maximum message size | ||
| This user\'s disk quota exceeded, anyway you can send a smail (<1KB) message to inform the person. (in reply to RCPT TO command)) | ||
| mailbox limit exceeded | ||
| mail size or count over quota. | ||
| mailbox full | ||
| mail count limit exceeded | ||
| Insufficient system storage | ||
| mail count limit exceeded (in reply to end of DATA command)) | ||
| This message is larger than the recipient\'s maximum message size of 8388608 chars. (in reply to RCPT TO command)) | 发件方发送的邮件大小大于接收方邮件系统的限制,把发送的邮件大小缩小到对方邮件系统的限制之内(可以对邮件进行压缩或使用超大邮件发送) | |
| This message is larger than the recipient\'s maximum message size of 5242880 chars. | ||
| Maximum message size is 4608000 bytes | ||
| Recipient address rejected: Relay access denied | 收件方MX未配置收件方域(此类退信需要转给263进一步,判断投递时是否投递到优先级最高的MX上面) | |
| relaying denied (in reply to RCPT TO command)) | ||
| This system is not configured to relay mail (r) from <***@****> to <***@****> for 211.150.100.26 (in reply to RCPT TO command)) | ||
| Error: This domain does not exist! (in reply to RCPT TO command) | ||
| sorry, that domain isn\'t in my list of allowed rcpthosts (#5.7.1) | ||
| the server need auth (in reply to RCPT TO command) | 263的用户以前在收件方邮件服务提供商处开设过企业邮箱,迁至263以后未要求原服务提供商删除邮局,需联系原邮件服务提供商删除 | |
| authentication is required (in reply to MAIL FROM command)) | ||
| not authpass, smtp server force auth. mailfrom=***@**** (in reply to RCPT TO command)) | ||
| Email was rejected by 35 AntiSpam System, id=mail.mail174.cn4e.com.11121.1192674328 (in reply to end of DATA command)) | 邮件内容被对方的反垃圾网关拒收，用户需要将退信转给对方，由对方的邮件管理员查询拒收的详细原因（比如因为哪个关键字拒收等），对于这种问题，如果用户着急要给对方发信，可以让用户将要发送的邮件打成压缩包后再给对方发信（一般对方的邮件系统不对压缩文件进行垃圾邮件检查） | |
| This system has been configured to reject your mail. (in reply to end of DATA command)) | ||
| Error processing message. [***@****] (in reply to end of DATA command)) | ||
| this mail is rejected by antispam system, id=aisp2-mta@dg.23042.1192673927&date=2007101810 (in reply to end of DATA command)) | ||
| this mail is blocked by kbas system,blockid=cnmx22.tom.com.20353.1192674887 (in reply to end of DATA command)) | ||
| Mail header refused by AISP, DNSBL[Mail from 121.15.112.196 refused, see http://anti-spam.org.cn/Rbl/Query/Result?IP=121.15.112.196] (in reply to end of DATA command)) | ||
| Sorry, your message is like spam. Please go to http://noc.masterhost.ru/rbl/ (#5.3.0) (in reply to end of DATA command)) | ||
| DT:SPM mx14, QMCowLC7SAA_wBZHSp6+CA==.29281S2 1192673344 http://mail.163.com/help/help_spam_16.htm (in reply to end of DATA command)) | ||
| Message was rejected. (in reply to end of DATA command)) | ||
| Sorry, this message appears to be spam 554- Header has extraneous Content-type:...type= entry 554- BODY: HTML has a low ratio of text to image area 554- BODY: HTML: images with 2400-2800 bytes of words 554- BODY: HTML included in message 554- RAW: Message text disguised using base64 encoding 554 Goodbye (in reply to end of DATA command)) | ||
| you are now sending spam mail! (in reply to end of DATA command)) | ||
| Your message was considered to be spam by the FORTHnet Antispamming Policy and was not delivered to the recipient. The following spam tests returned positive for this message: CHECK_VALID_RDNS,MSGID_FROM_MTA_LATER. For further information visit http://postmaster.forthnet.gr (in reply to end of DATA command)) | ||
| Remote MTA 211.150.100.49: An URL contained in this message is blacklisted by SURBL. See http://www.surbl.org (in reply to end of DATA command)) | ||
| Message rejected because smtp.263xmail.com [211.150.100.27] is blacklisted 550 at china.blackholes.us see Listed by china.blackholes.us (in reply to RCPT TO command)) | 用户的邮箱地址或者263服务器被对方邮件系统拒收，需要用户将退信原件提供给263，以便263进一步分析问题原因，如果是用户地址被拒收，请用户自己联系对方放开，如果是263服务器被对方拒收，由263的反垃圾专员联系对方放开。 | |
| Mail from 211.150.100.27 blocked using Trend Micro RBL+. Please see http://www.mail-abuse.com/cgi-bin/lookup?ip_address=211.150.100.27 (in reply to MAIL FROM command)) | ||
| REJECTED - 211.150.100.27 is blacklisted at hostkarma.junkemailfilter.com 550-(127.0.0.2); 211.150.100.27 - H=smtp.263xmail.com [211.150.100.27] 550-F=[***@****] T=[***@****] S=[Eastward 550 industry co.,ltd] (in reply to end of DATA command)) | ||
| Spamming IP detected. Access denied (in reply to MAIL FROM command)) | ||
| Mailbox unavailable. Your IP address 211.150.100.49 is blacklisted using FIVETEN. Reason: spam source. Details: added 2001-04-20; we do not accept mail from china 550 5.2.1 added 2001-04-19; china does not seem to care about spam. (in reply to RCPT TO command)) | ||
| sorry, your domain isn\'t in my list of allowed rcpthosts. | ||
| REJECT:Blocked. (in reply to MAIL FROM command)) | ||
| Too many recipients in To and Cc field, should less than 100. (in reply to end of DATA command)) | 邮件的收件方地址过多，超过100个（对方的邮件系统限制收件方是100个） | |
| Connection timed out | 263的SMTP服务器连接对方的MX服务器超时,需要用户把退信原转给263进行查询。 | |
| read timeout | ||